Solution received from PTC, Help Desk is given below
Please register the dll files in the application path.
If the problem is not solved, please uninstall the application , search and delete all the installation .cab files and then reinstall the application.
Reinstall the application after deleting the old installation cab files. If you are getting any error while registering the dlls then do the following
Register the dll by entering the following in the Run dialog box window.(Start - Run)
Regsvr32 ApplicationPath\dllname
eg.Regsvr32 H:\POS\cash.dll
-
If the problem is not solved even after doing the above steps, there may be problem with the O/S or sqlserver. Check whether the machine is virus infected. Scan it with an updated anti virus package
With Regards
Help Desk
Center for Excellence in Postal Technology
Postal Training Center Campus
Mysore 570010
Karnataka , India
Ph: +918212449015
Fax: +918212440526
www.ptcinfo.org
Please register the dll files in the application path.
If the problem is not solved, please uninstall the application , search and delete all the installation .cab files and then reinstall the application.
Reinstall the application after deleting the old installation cab files. If you are getting any error while registering the dlls then do the following
Register the dll by entering the following in the Run dialog box window.(Start - Run)
Regsvr32 ApplicationPath\dllname
eg.Regsvr32 H:\POS\cash.dll
-
If the problem is not solved even after doing the above steps, there may be problem with the O/S or sqlserver. Check whether the machine is virus infected. Scan it with an updated anti virus package
With Regards
Help Desk
Center for Excellence in Postal Technology
Postal Training Center Campus
Mysore 570010
Karnataka , India
Ph: +918212449015
Fax: +918212440526
www.ptcinfo.org
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