The following process is to be observed, while issuing new licenses through Digifrank Plus (RMFS) Web Application …
(At Divisional Office)
No New License in case of Franking Machines shall be given manually…..
SSPOs / SPOs / Chief Postmaster (Licensing Authority [LA])
Ø to Login with the given Login Name … LA (space) <Unit Name> and the Default Password … RMFS*2010 in the URL relating to Digifrank Plus (RMFS) either through quick links option in www.indiapost.gov.in or direct link www.ptcinfo.org/digifrank.
Ø Change the default password provided (If logging in for the first time) through Toolsà Change Password option and password should be kept strictly confidential.
Ø Create the Operator of Divisional Office (Dealing Assistant looking after Franking Machines) through MasteràOperators.
Ø Select the option “Licensing Authority”
Ø Provide Name, Designation of the Dealing Assistant and a Login ID and password …. Select the Access Level as “Operator” (Supervisor would be Divisional Head only and no more users can be created for this Access Level)
Operator at Divisional Office
v Will Login to the RMFS Portal with the created User ID Password
v Can change the Password using ToolsàChange Password
v If License Application is received from Franking Machine User … Create Franking Machine User Details through Master à FM Users
v Enter the License Based details using License à Issue [Provide the License ID of 7 digits (Machine Number starting with either P/F/N xxxxxx) and License Number of 9 digits (Eg: <Circle Code><Division Code> xxxxx) and other details related to Location etc.,
Once the License Issue related details are entered for the FMU, Licensing Authority will login to the portal, Approves the License, after due verification of all the details and physical documents.
After this, the License Certificate can be printed through Reports Menu.
In case of Address Change, Renewal, Cancellation… first, Operator has to deal through his / her login and details should be made available for Licensing Authority for Approval / Authentication
In case of Blocking / Un-Blocking … only Licensing Authority is competent to do so.
Process to be followed at Post Offices:
Handling of Cheques collected for DOP DIGIFRANK from RMFS customers:
1. All the payments/credits received from RMFS customers at the Post Offices should be handled as e-payment transactions only in Point of Sale counter against biller name DOP DIGIFRANK.
2. Whenever, Cheques relating to e-payment transactions are collected through PoS counter, the cheques are to be transferred to the Treasurer through the option 'Counter Cheques' only. Otherwise, data pertaining to e-counter database (e-payment transaction) will not be transferred to Treasury.
3. e-Payment communication should be run at least once in a day after the day’s transactions are over for displaying the credits in e-payment MIS under Collection Details Option for the transaction date against the Biller ID 1848 (DOP DIGIFRANK).
4. The cheques relating to e-payment transactions received at Treasury from PoS counter are to be handled as follows:
Step 1: The Cheques received from PoS counter are to be sent to Bank.
Treasurer —Payments — “Bank Remittance” option.
(Select bank details, Voucher No. and in the next menu Select the Cheque concerned—Click ‘OK’)
Step 2: After the clearance particulars are received from Bank, enter the Date of Clearance of the cheque.
Treasurer – Tools —“Cheques Cleared” Option.
(Select bank details, Voucher No., Clearance date-- Click on OK and then in the next menu Select the cheque concerned - Click on Cleared -- The details of cheques cleared are to be verified by the Supervisor through Cheques Verification option)
Note -1:
If the cheque is received as ‘Counter Cheques’ option from PoS counter, then only the data relating to the e-payment transaction will be available in treasury and date of clearance of the Cheque will be communicated to e-payment server. Otherwise, the data will not be available in Treasury for updating the e-counter database.
Note -2:
If the Post Office (SOs) is not dealing with banks directly and remitting the cheques to their Head Offices then the data of cheque realization particulars will be captured by the e-payment server from the Head office concerned once the cheque is disposed at the Head Office as per the above procedure in Treasury.
Note -3:
Credit to the RMFS customers will be given only after getting the realization particulars of the Cheque given by the customer in e-payment server.
Mail from
Help Desk
Center for Excellence in Postal Technology
Postal Training Center Campus
Mysore 570010
Karnataka , India
Ph: +918212449015
Fax: +918212440526
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