UPGRADATION TO MEGHDOOT VERSION 6.6 / PROJECT ARROW OFFICES

UPGRADATION TO MEGHDOOT VERSION 6.6 / PROJECT ARROW OFFICES While running Accounts MIS client, error message displayed as “Unable to continue due to the following error: There is a problem with SQL server. Login failed for user 'arrow'.” If Accounts MIS application was being used in Meghdoot Version 6.5 earlier and you have upgraded to Meghdoot Version 6.6, contact PTC Mysore for solution. In offices where ‘Sanchay Post Project Arrow Interface’ was installed from Meghdoot 6.6 CD uninstall the ‘Sanchay Post Project Arrow Interface’ module and also delete ‘Project arrow reports’ shortcut if available in the desktop. If Accounts MIS application is installed afresh and the above mentioned error occurs, following are the possible actions: a) If Sanchay Post Version 6.0 or earlier version is used, upgrade to Version 6.5 immediately. b) If you are already using Sanchay Post Version 6.5, use DBAnalyzer to check whether you have upgraded to Version 6.5 successfully. While checking, if DBAnalyzer displays error code 1: Z, run 'ARROW.EXE' to create the Project database & login. c) If you have shifted operations to a new server after upgradation to Sanchay Post Version 6.5, run 'ARROW.EXE'' to create the Project database & login and then restore the Project database's backup, if available. Not restoring your backup of Project database or removal of the existing Project database and recreating it using 'ARROW.EXE' will result in loss of previous transaction data. d) Use patchstatus.exe to ensure that all the patches available are installed in all the systems running Sanchaypost and especially in the system from which day end is performed. The KPIs are updated during day end process automatically.

While running Accounts MIS client, error message displayed as “There is some application error. Either day end has not happened in Sanchaypost or the arrow related information for Sanchaypost is not available. Application cannot continue.” Use patchstatus.exe to ensure that all the patches available are installed in all the systems running Sanchaypost and especially in the system from which day-end is performed. Uninstall the ‘Sanchay Post Project Arrow Interface’ module. Delete ‘Project arrow reports’ shortcut if available in the desktop. To view the KPIs, the option ‘Sanchay Post >> Project Arrow >> Transaction Time Report’ should only be used. The KPIs are updated during day end process automatically.

INSTRUCTIONS FOR USING ARROW.EXE 1. Click here to download ARROW.EXE 2. Unzip the downloaded file, copy it to the DBAnalyzer folder and run the exe file. 3. Use latest DBAnalyzer >> 'Check databases' >> Version 6.5 and verify if the message 'Upgraded successfully to Version 6.5' is displayed